What We Do
ERFF’s activities are focused principally on informal, interactive Business/Consumer Dialogues on specific topics. The Dialogues aim to foster greater understanding of each other’s issues and areas of concern and to explore common approaches and solutions.
We host Technical Workshops with EU policymakers and consumer representatives on particular topics relevant to the EU retail financial services policy agenda.
We host an Annual Conference on ‘Consumers at the heart of finance in Europe’ with a wider group of stakeholders. For more information about our Annual Conference, see HERE.
Ahead of our dialogues, workshops and annual conference, we work together with interested participants, including consumers, to identify issues and potential solutions. This helps to ensure that our events are based on a collaborative input of all relevant stakeholders.
In addition, the members sometimes produce informal Consensus Papers on specific topics. For past ERFF Consensus Papers, see HERE.
During 2020, ERFF was invited to participate as an Observer in European Commission stakeholder meetings relevant for consumer financial services.
Our Member Meetings are opportunities to discuss progress, raise new issues, plan and refine our approach.
Our regular RFS Spotlight newsletter is widely circulated to EU policymakers and stakeholders, highlighting key developments and ERFF engagement, and providing a way of informing and keeping in touch. For more information, see HERE.